For the last 10 years or so the job interviewing process has largely gone downhill in many newsrooms. Many stations did little vetting. Many barely let candidates see much of the newsroom before being rushed out. If you asked a bunch of questions during an interview, you were labeled a potential trouble maker. More companies are not wanting to pay for plane tickets or meals. Some require the candidate to pay upfront for all these costs. And many would “tease” with one job description, then place the new hire in a different job once he/she arrived.
The thing is, most millennials are very aware of their wants and goals and less tolerant of being “played.” They are placing expectations on hiring managers and companies to be treated a certain way or they will just leave. And a signed contract doesn’t always matter. If the job is not what was promised in the new hire’s mind, they will find a way to go.
This is leading to interesting discussions on LinkedIn and in newsrooms all over. How do we stop these mindsets that you can just walk on a contract? How can you just decide the day before not to step on a plane for the interview you said would attend? These are complicated questions, with multifaceted answers. But there is a core area where the answers start to become clearer. Showing mutual respect.
In the last year alone, I have experienced where candidates were told to front all interview expenses, were brought in early to save the station money and left stranded in a hotel for a day with no means of transportation, and were told to figure out if they wanted a job site unseen. Some were screamed at on the phone after turning jobs down or asking follow up questions the manager did not deem necessary to answer. All though it may not seem like it right now, trust me, gone are the days that the hiring company calls all the shots. Here’s why. There were too many years where these millennials witnessed their parents and frankly their grandparents get screwed by companies. Respect is earned, and hiring managers do not start with a gold star. You have to earn it from the first conversation to the last. It is too easy now to network and find out who treats interviewees well, and who doesn’t.
Which leads to how millennials are going to change the interview process for the better. Many are demanding to know what the expectation is from the start. They want to work for management teams that can clearly define the requirements for the job that is open. They expect to see the station and meet their potential coworkers. They expect to be taken to lunch and told more about the community they are considering living in. They expect stations to have a plan to help them grow their skill sets so they can continue to become better at their craft. In fact, they want guarantees that they will have support and training opportunities. They also want it understood that they will not be hazed. This included during negotiations. If they want more money or benefits, they expect to be able to ask and be told why if the answer is no.
This is a group that is largely unafraid to raise issues to HR. And this is a group that is not afraid to say, “enough” if they feel they are being treated unfairly. That begins during the interview phase. If you won’t invest in a plane ticket or a meal while in town, this is a group that will say “pass.” Market size is not the only selling point anymore. I say this because a lot of the larger market stations are becoming the nastiest about interviewing. Calling a prospective candidate and telling them everything that sucks about their resume to try and see what kind of moxie the person has is not smart. Frankly, the old school intimidation tactics many news directors still lean on, are back firing. These millennials are demanding open communication from the get go. Don’t play games. Say what you want. Say why you want it. If you have a concern about a candidate’s experience level, say so right away and talk it out. More mid market managers are starting to realize that they need to take the time and create more detailed vetting for the interview process to make sure all parties understand expectations. They know they must be clear from the get go. That’s because more interviewees are making it clear that accountability is expected from both parties from the beginning. So managers if you rely on the statement “because I said so” it is time to move past that crutch. If you like seeing how a candidate handles intimidation during interviews, you are in for a hurting. This is a group that will say, “I pass on your game.” They value mutual respect more than almost anything else. They have goals and they will achieve them. Help, or get out of the way. And if you mistreat them, they will let others know not to bother to work for you.
Bottom line, loyalty is not given to stations and managers just because you made a job offer. It is earned each day. This is a group that is not afraid to stand up for what they consider fair treatment. This is not a group that expects to work at the same place their entire career. This group knows it will have to move just to survive. Putting down less ties, means taking away a lot of management’s power to bully. I recently had a management team beside themselves because a client turned a job down, in the person’s hometown. The station took that emotional tie for granted and frankly treated the candidate poorly during the interview process. This journalist is not unique in deciding that being treated with mutual respect is more important than job location. Many are saying “You can find the good in many places to live. Managers must prove they are worth you investing your time working there each day.”
So watch out TV news. Recruiting may be getting harder. Managers will need to be ready to wine and dine from the interview process and beyond, to keep from being labeled a place to avoid.